Hours
Mon – Fri
8:00 am — 6:00 pm
Sat
8:00 am — 5:00 pm
Sun
Closed
Contact
Email
[email protected]
Phone
(202) 555-0101
(202) 555-0102
Let’s Connect
Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
What Our Clients Say About Us
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Highly Recommended!
Oxer Jump’s products are top-notch. The customer service is excellent, and they truly care about rider safety. I trust them completely!
★★★★★
Emily Davis
Outstanding Quality!
The equestrian helmet I bought is not only stylish but also provides excellent protection. I feel confident and safe every time I ride.
★★★★★
Jessica Thompson
Exceptional Safety Gear!
I recently purchased an airbag vest from Oxer Jump, and it has completely transformed my riding experience. The quality is outstanding, and I feel much safer during my rides. Highly recommend!
★★★★★
Michael Johnson
Best Consultation Service!
The consultation I received from Oxer Jump was incredibly helpful. They guided me through the best safety equipment for my needs, and I couldn’t be happier with my purchases. Their expertise is unmatched!
★★★★★
Sarah Williams
Expert Consultation and Support for Equestrians
At Oxer Jump, we understand that safety is paramount in equestrian sports. Our team of experts is dedicated to providing comprehensive consultations tailored to your specific needs. Whether you’re a novice or a seasoned rider, we offer personalized support to help you choose the right safety equipment. Our goal is to ensure that you have the best protection while enjoying your passion for horse riding. Trust us to guide you through our innovative product range, including airbag vests and helmets, ensuring you make informed decisions for your safety.
Key Benefits of Our Services
Comprehensive Training and Support Programs
Our training programs are designed to equip riders with the knowledge and skills necessary to use safety equipment effectively. We provide hands-on training sessions that cover everything from the proper use of airbag vests to understanding the features of our helmets. Our experienced trainers ensure that you feel confident and secure while riding, making safety a priority in your equestrian journey. Join us for a session and enhance your riding experience with the right skills and knowledge.
In addition to training, we offer ongoing support to address any questions or concerns you may have about our products. Our team is always available to assist you, ensuring that you have a seamless experience with our safety equipment. We believe that informed riders are safer riders, and we are committed to providing you with the resources you need to ride with confidence.
Ongoing Support and Resources
We recognize that the equestrian world is ever-evolving, and staying updated is crucial. Our support extends beyond initial consultations and training. We provide resources such as product manuals, safety tips, and updates on the latest innovations in equestrian safety gear. This ensures that you are always informed and prepared, allowing you to focus on what you love most—riding.
Join Our Community of Safe Riders
At Oxer Jump, we invite you to become part of our community dedicated to rider safety. By choosing our products and services, you are not just investing in equipment; you are joining a network of riders who prioritize safety and support one another. We encourage you to reach out, participate in our training sessions, and take advantage of our expert consultations. Together, we can make equestrian sports safer for everyone. Contact us today to learn more about how we can assist you on your riding journey.